Documentation

Everything you need to set up, use, and trust PBSTrack — the practical steps to get started, the answers to common questions, and the policies that govern how your data is handled.

FAQ

Frequently Asked Questions

Answers BSPs ask before signing up

Pricing, feature scope, NDIS alignment, data privacy, technical requirements, and how PBSTrack compares to spreadsheet workflows. Skim this first if you’re evaluating the app.

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Getting Started

From install to your first clinical report

Install PBSTrack on your Android device, configure your first client and FERB targets, run a baseline session, and export a stakeholder report — in under an hour.

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How client data is handled

Core ABC session data lives on your device. AI features are opt-in and practitioner-triggered per action. NDIS-aligned and built around clinical custody, not cloud lock-in.

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Licence, subscription, and clinical scope

Subscription mechanics, refund policy, ownership of your clinical data, and the explicit limits of what PBSTrack substitutes for clinical judgement. Plain English, no surprises.

Read the terms →

Couldn’t find what you needed?

The documentation answers most common questions, but every practice is different. Email us and we’ll get back to you the next business day.

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